It’s great to work for a company that’s doing well, especially in this economy. The fact of the matter is that we are selling a lot of used engines to customers in just about every state in the Union and into Canada. We’ve been blessed because we work very hard to make sure we do a good job for our customers. We provide a free CARFAX to verify the mileage on every used engine that we sell, and we offer the best standard warranty on used engines in the industry.

With the economy struggling as it is, many customers are wising up to the fact that for the warranty they receive with their engine to actually mean anything, the company offering it has to both have integrity and be financially able to cover their warranty obligations. Many companies don’t have the integrity or the financial heft to honor their warranties. Dealing with these companies is a risk to you and your family, because no matter what precautions suppliers take to ensure that they are shipping good engines, engines do fail. We have one of the lowest failure rates in the industry, but we are not God! So what happens if you purchase an engine that fails from a company that doesn’t have the financial strength to stand behind their warranty? What happens is you get screwed.

Let me clarify that every company has warranty terms and that I’ve run into customers before who wanted me to cover items that we don’t cover under our warranty, items that we don’t even sell! But every time that I’ve been faced with a legitimate warranty claim, I’m proud to say that our company is financially strong enough to be able to honor our obligation to the customer.

In addition to provide a great service to our customers on the product side, we’re also taking steps to make sure that we have adequate staff to handle all of the phone calls we get. Low Mileage Engines has some of the best office staff I’ve ever had a chance to work with, and we’ve not been afraid to steadily expand that staff so that we can provide the level of customer service our consumers expect and deserve. We know that when your engine has blown up and you’re looking for a replacement engine, the last thing you want is a busy signal when you call a company or a phone that rings and rings and rings with no answer. The great thing about our company is that when we need another person, we hire another person. Period.

Finally, we serve our customers through honesty. There are many companies selling used engines that will lie to get your business. One such company was sued by the Attorney General of Texas on hundreds of counts of fraud. They settled for $750,000.00, out of court. The original suit was for nearly $30,000,00.00. Doctors operate by an ancient code: “Do no harm.” Our code could be “Serve our customers well.” We take that seriously. We know that there are many companies that will only serve themselves, and that leaves one side lacking in the eqution.

As always, if you need a quote on a used engine, please feel free to submit a request for a quote on a used engine or to call us at 901-266-9996. We would love to help you!

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